Refund & Cancellation Policy
At Techokraft Productions, including its branch ADCA (Academy of Digital and Creative Arts), we value the trust and confidence you place in us. Our services include both digital solutions for businesses and educational programs through our online learning platform. As part of our commitment to transparent and fair practices, this Refund & Cancellation Policy outlines the terms under which refunds may be considered.
Refunds for Digital Services (Techokraft Productions)
All digital services offered by Techokraft Productions are delivered through a structured process involving advance payments and milestone-based deliverables. Refunds for such services are evaluated strictly on a case-by-case basis.
A refund may be initiated only under specific circumstances, including:
a. If the final product or deliverable is not provided due to a verified technical issue on our end.b. If the delivered file is found to be corrupted or unusable, and our team is unable to provide a working version or fix within seven (7) business days of being notified in writing.
Please note that once a project has been initiated, planned resources, production time, and costs are allocated. Therefore, refunds are not provided for change of mind, partial work already completed, delays caused by the client, or subjective dissatisfaction outside the scope of agreed deliverables. Any exceptions will be made solely at the discretion of Techokraft Productions after a formal review.
Refunds for Courses (ADCA)
For courses purchased through ADCA, we offer a limited refund window under clear conditions to ensure fairness for both learners and the academy. A full refund will be provided if the learner has not logged in to the course and has not downloaded any course files or free assets.
To be eligible, refund requests must be submitted in writing to learn@adcaonline.com within 24 hours of the purchase. Once course files or assets have been accessed, downloaded, or the student has participated in a live or recorded session, refunds will no longer be applicable.
Please note that once a course is activated, no partial refunds or course transfers will be offered under any circumstances.Live and Recorded Sessions
ADCA provides both live and recorded training programs. Due to the nature of digital education, once access to a course is granted, it is considered delivered. We do not offer refunds for change of mind, scheduling conflicts, or technical issues that occur on the user’s end. In cases of verified platform errors from our side, appropriate resolutions will be offered.How to Request a Refund
To initiate a refund request, you must write to us at learn@adcaonline.com with your full name, payment details, and reason for the request. Requests will be reviewed in line with the eligibility criteria stated in this policy. Approved refunds will be processed within 7–14 working days from the date of confirmation.
Refunds will be made using the original mode of payment used during the transaction, and no additional fees will be charged for processing.Cancellations
For digital services, cancellations must be communicated as early as possible. Depending on the stage of the project, cancellation charges may apply. For courses, cancellations after purchase are not eligible for refund once the learner has accessed any part of the program or associated materials.Final Decision
All refund and cancellation requests are subject to review by the management of Techokraft Productions. The company reserves the right to approve or deny any refund based on the terms outlined in this policy. Our goal is to ensure a fair resolution while maintaining the integrity of our services.Contact Us
For any questions, clarifications, or refund-related queries, please write to us at:
Email: info@techokraft.com
Phone: 996016667
Website: www.techokraft.com
This Refund & Cancellation Policy applies in full to Techokraft Productions and its branch ADCA (Academy of Digital and Creative Arts).
At Techokraft Productions, including its branch ADCA (Academy of Digital and Creative Arts), we value the trust and confidence you place in us. Our services include both digital solutions for businesses and educational programs through our online learning platform. As part of our commitment to transparent and fair practices, this Refund & Cancellation Policy outlines the terms under which refunds may be considered.
Refunds for Digital Services (Techokraft Productions)
All digital services offered by Techokraft Productions are delivered through a structured process involving advance payments and milestone-based deliverables. Refunds for such services are evaluated strictly on a case-by-case basis.
A refund may be initiated only under specific circumstances, including:
a. If the final product or deliverable is not provided due to a verified technical issue on our end.b. If the delivered file is found to be corrupted or unusable, and our team is unable to provide a working version or fix within seven (7) business days of being notified in writing.
Please note that once a project has been initiated, planned resources, production time, and costs are allocated. Therefore, refunds are not provided for change of mind, partial work already completed, delays caused by the client, or subjective dissatisfaction outside the scope of agreed deliverables. Any exceptions will be made solely at the discretion of Techokraft Productions after a formal review.
Refunds for Courses (ADCA)
For courses purchased through ADCA, we offer a limited refund window under clear conditions to ensure fairness for both learners and the academy. A full refund will be provided if the learner has not logged in to the course and has not downloaded any course files or free assets.
To be eligible, refund requests must be submitted in writing to learn@adcaonline.com within 24 hours of the purchase. Once course files or assets have been accessed, downloaded, or the student has participated in a live or recorded session, refunds will no longer be applicable.
Please note that once a course is activated, no partial refunds or course transfers will be offered under any circumstances.Live and Recorded Sessions
ADCA provides both live and recorded training programs. Due to the nature of digital education, once access to a course is granted, it is considered delivered. We do not offer refunds for change of mind, scheduling conflicts, or technical issues that occur on the user’s end. In cases of verified platform errors from our side, appropriate resolutions will be offered.How to Request a Refund
To initiate a refund request, you must write to us at learn@adcaonline.com with your full name, payment details, and reason for the request. Requests will be reviewed in line with the eligibility criteria stated in this policy. Approved refunds will be processed within 7–14 working days from the date of confirmation.
Refunds will be made using the original mode of payment used during the transaction, and no additional fees will be charged for processing.Cancellations
For digital services, cancellations must be communicated as early as possible. Depending on the stage of the project, cancellation charges may apply. For courses, cancellations after purchase are not eligible for refund once the learner has accessed any part of the program or associated materials.Final Decision
All refund and cancellation requests are subject to review by the management of Techokraft Productions. The company reserves the right to approve or deny any refund based on the terms outlined in this policy. Our goal is to ensure a fair resolution while maintaining the integrity of our services.Contact Us
For any questions, clarifications, or refund-related queries, please write to us at:
Email: info@techokraft.com
Phone: 996016667
Website: www.techokraft.com
This Refund & Cancellation Policy applies in full to Techokraft Productions and its branch ADCA (Academy of Digital and Creative Arts).
At Techokraft Productions, including its branch ADCA (Academy of Digital and Creative Arts), we value the trust and confidence you place in us. Our services include both digital solutions for businesses and educational programs through our online learning platform. As part of our commitment to transparent and fair practices, this Refund & Cancellation Policy outlines the terms under which refunds may be considered.
Refunds for Digital Services (Techokraft Productions)
All digital services offered by Techokraft Productions are delivered through a structured process involving advance payments and milestone-based deliverables. Refunds for such services are evaluated strictly on a case-by-case basis.
A refund may be initiated only under specific circumstances, including:
a. If the final product or deliverable is not provided due to a verified technical issue on our end.b. If the delivered file is found to be corrupted or unusable, and our team is unable to provide a working version or fix within seven (7) business days of being notified in writing.
Please note that once a project has been initiated, planned resources, production time, and costs are allocated. Therefore, refunds are not provided for change of mind, partial work already completed, delays caused by the client, or subjective dissatisfaction outside the scope of agreed deliverables. Any exceptions will be made solely at the discretion of Techokraft Productions after a formal review.
Refunds for Courses (ADCA)
For courses purchased through ADCA, we offer a limited refund window under clear conditions to ensure fairness for both learners and the academy. A full refund will be provided if the learner has not logged in to the course and has not downloaded any course files or free assets.
To be eligible, refund requests must be submitted in writing to learn@adcaonline.com within 24 hours of the purchase. Once course files or assets have been accessed, downloaded, or the student has participated in a live or recorded session, refunds will no longer be applicable.
Please note that once a course is activated, no partial refunds or course transfers will be offered under any circumstances.Live and Recorded Sessions
ADCA provides both live and recorded training programs. Due to the nature of digital education, once access to a course is granted, it is considered delivered. We do not offer refunds for change of mind, scheduling conflicts, or technical issues that occur on the user’s end. In cases of verified platform errors from our side, appropriate resolutions will be offered.How to Request a Refund
To initiate a refund request, you must write to us at learn@adcaonline.com with your full name, payment details, and reason for the request. Requests will be reviewed in line with the eligibility criteria stated in this policy. Approved refunds will be processed within 7–14 working days from the date of confirmation.
Refunds will be made using the original mode of payment used during the transaction, and no additional fees will be charged for processing.Cancellations
For digital services, cancellations must be communicated as early as possible. Depending on the stage of the project, cancellation charges may apply. For courses, cancellations after purchase are not eligible for refund once the learner has accessed any part of the program or associated materials.Final Decision
All refund and cancellation requests are subject to review by the management of Techokraft Productions. The company reserves the right to approve or deny any refund based on the terms outlined in this policy. Our goal is to ensure a fair resolution while maintaining the integrity of our services.Contact Us
For any questions, clarifications, or refund-related queries, please write to us at:
Email: info@techokraft.com
Phone: 996016667
Website: www.techokraft.com
This Refund & Cancellation Policy applies in full to Techokraft Productions and its branch ADCA (Academy of Digital and Creative Arts).